Hi David, I have tried even mapping group to new role created and then assign role permission to custom attribute , but still I was getting the same error. Any how I have fixed the issue now, could find the resolution in Knowledge base that this problem is something to do with the version of the USER tool which will be used to updated CMDB Classes. regards prashanth
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: 25 February 2008 08:29 To: [email protected] Subject: Re: CMDB 2.1 Custom Attributes ** Hi Prashanth First a caveat - I do not use ITSM7/CMDB and am not familiar with its inner workings. It looks to me as though the CMDB application is in a deployable application and the message is saying that permissions must be assigned through Roles, rather than through regular groups. If this is the case, create a new Role for the CMDB application in the Roles form (it will need you to allocate it a negative role ID). Then map your existing permissions group to the Role you have created in the record in the Role form. Finally, add the Role ID (the negative number) to the permissions for your new attributes. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
