It's the first.  During my recent development efforts the 'unsatisfied link
error' was relating to the systems inability to find the arapi71.dll (or
whatever native library is needed.  On my linux workstation I had to correct
my ld_libarary_path before I was able to compile and run it properly

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Monday, March 03, 2008 7:11 AM
To: [email protected]
Subject: Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization

Prashant,

First guess... You do not have the C Libs in the right place for the Java
Jar to find them. ( The v7.1 Java API is still JNI dependent.) Second
guess.. You need more than just that one Jar file from the Java API.  (maybe
arutil.jar, and others?)

HTH

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Mon, Mar 3, 2008 at 8:45 AM, Prashant Patil <[EMAIL PROTECTED]> wrote:
> ** Hi All,
>
> I am trying to use ARS 7.1 API on windows platform - development.
>
> Win2K 2003
> MS SQL 2000
> Tomcat Servlet engine 5.5
> ARS 7.1
>
> I have already set following environment variables:
>
> classpath - C:\Program Files\AR System\myserver\arapi71.jar;
>
> path - C:\Program Files\AR System\myserver\ARServer\Api\lib
>
>
> I have created a netbeans web project, added the lib files accordingly 
> (all the jar files ). When i deploy it to tomcat engine and browse my 
> application URL, it gives the error:
>
> HTTP Status 500 -
>
> type Exception report
>
> message
>
> description The server encountered an internal error () that prevented 
> it from fulfilling this request.
>
> exception javax.servlet.ServletException: Servlet execution threw an 
> exception
>
>
> root cause java.lang.UnsatisfiedLinkError: ARInitialization  
> com.bmc.arsys.api.Proxy.ARInitialization(Native Method)  
> com.bmc.arsys.api.Proxy.<init>(Unknown Source)  
> com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source)  
> com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source)  
> com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source)  
> com.bmc.arsys.api.ProxyPool.get(Unknown Source)  
> com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source)  
> com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source)  
> com.bmc.arsys.api.ARServerUser.login(Unknown Source)
>  co.brch.cs.ctcdev.getPwd(ctcdev.java:71)
>  co.brch.cs.ctcdev.processRequest(ctcdev.java:45)
>  co.brch.cs.ctcdev.doGet(ctcdev.java:108)
>  javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
>  javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>
>
> note The full stack trace of the root cause is available in the Apache
> Tomcat/5.5.23 logs.
>
> ----------------------------------------------------------------------
> -----------------------------------------------
>
>
>
> I checked the tomcat logs - stdout_20080303.log
> -----------------------------------------------
> - Trying to load configuration arsys_api.xml
> - Could not load optional configuration arsys_api.xml
> - Trying to load configuration default.xml
>  - constructor(arcatalog)
> - Trying to load configuration arsys_api.xml
> - Could not load optional configuration arsys_api.xml
> - Trying to load configuration default.xml
> - Connects to ARServer prashant through 
> [EMAIL PROTECTED]
>  - Api source is identified as: AP247547060000yVXKRwqOsAAAKQAA 
> log4j:WARN No appenders could be found for logger 
> (org.apache.commons.digester.Digester.sax).
> log4j:WARN Please initialize the log4j system properly.
>
>
> It must be a simple path issue but I am unable to figure it out. 
> Please help as I am really under a pressure to meet a deadline.
>
>
> Thanks,
>
> Prashant

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