Hello all-
My current production environment is ARS 5.1.2 patch 1283 (server and WUT) and I have several buttons that call active links to open Crystal reports; these reports were written with version 9 of Crystal Reports Designer. This process has been working fine for several years now. The report files are embedded in the active links. The application and database servers are both Windows 2000 (SQL 2000) and the users are on XP Pro. We are in the process of upgrading to version 7.0.1 patch 6 (installed fresh on a new server running Windows Server 2003 Standard) and I've discovered that the Crystal reports do not work against this server. The new 7.0.1 server is pointing to a new database on the existing DB server. When using WUT 5.1.2 (as my users will be for a time after we repoint to the new server) they get an hourglass for a minute or so and then nothing. When using the 7.0.1 patch 6 WUT the hourglass comes up for 1-2 minutes but then the following error is displayed: An error occurred while generating the Crystal report: 0x80043ac3 - File not found. Details: error (ARERR 1904) The error message catalog doesn't show this error number (1904) and I searched the KB and couldn't my exact problem there, either. I did find solution #214704 but that was regarding the user having another Crystal Reports component on their system (which is not applicable in this case). None of the other six KB results was applicable, either. This morning I had a user open his 5.1.2 WUT and he was able to open a Crystal report against the 5.1.2 server with no issue. I had him log in again, this time to the 7.0.1 server and the report window never opens so I believe that I've narrowed down the issue to the ARS version (or possibly the Windows version of the server). This user has never had a version of the WUT higher than 5.1.2 installed on his machine. When I opened the active link in the 7.0.1 Admin tool the type was set to 2 instead of Crystal so I used the menu to change it to Crystal and saved the AL but that didn't help. I also resaved the .rpt file into the AL and that didn't help either. Has anyone else run into Crystal Reports problems when upgrading to version 7 (any flavor)? Thanks, Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
