This is ARS, of course there's a way! Build a filter that runs on MODIFY and checks the Status (and $GROUP$ if some groups CAN modify) which issues an error message (i.e. "You can't change this!").
Be sure to name your filter in a way that separates it from the OOB filters, so you can keep it after an upgrade. HTH, Joel ************************* Joel D. Sender Director of Western Operations QMX Support Services, Inc. [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of SUBSCRIBE arslist Melissa Sent: Tuesday, March 04, 2008 3:34 PM To: [email protected] Subject: Editing closed incidents ** Is there an easy way to stop the average user from editing an incident once the incident status is closed? ARS 7.01 ITSM 7.02 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
