One other thing, The error also happens if I try to update their email address for instance. I'm going to attempt other updates to see if everything is affected.
Thanks... - Mary -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus Sent: Wednesday, March 12, 2008 9:16 AM To: [email protected] Subject: Re: Can't delete a user from CTM:People Trying a zip file... -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Tuesday, March 11, 2008 9:06 PM To: [email protected] Subject: Re: Can't delete a user from CTM:People Could I be the licenses or permissions they belong to? Try removing their groups / permissions and try again. On Tue, Mar 11, 2008 at 7:43 PM, Mary Dollus <[EMAIL PROTECTED]> wrote: > ** > > > Hi All, > > > > I'm trying to delete some users out of the CTM:People form however I keep > getting the error ARERR (382) The value(s) for this entry violate a unique > index that has been identified for this form. I ran logs but can't find > what it's talking about... I even tried adding a new record and deleting it > (which works). The records I can't seem to delete were restored from > another server. > > > > Setting the status to Delete saved okay... it's just when I try to delete it. > > > > I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group > Association" and there are no entries for the users. > > > > They do have entries in CTM:People, CTM:People Permission Groups, and User. > If I try to delete the user from any of these forms, I get the unique index > error... L > > > > Has anyone encountered this? If so, is there a way to resolve it? I have > over 7k records I need to dump and reload... but I have to delete them first. > > > > Thanks!!! > > Mary Dollus > > > > ARS 7.0.01 patch 005 > > SQL server 2005__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
