I wonder if your error has to do with an update/push to AST:AssetPeople.
Its probably trying to push an update to AST:AssetPeople but is instead
creating a record there which it cant do due to a unique index on that
form. 
The last bit of workflow in your zip seems to deal with an integration
between Asset and People.


Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Wednesday, March 12, 2008 10:24 AM
To: [email protected]
Subject: Re: Can't delete a user from CTM:People

One other thing,

The error also happens if I try to update their email address for
instance.  I'm going to attempt other updates to see if everything is
affected.

Thanks...
- Mary

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus
Sent: Wednesday, March 12, 2008 9:16 AM
To: [email protected]
Subject: Re: Can't delete a user from CTM:People

Trying a zip file...

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Tuesday, March 11, 2008 9:06 PM
To: [email protected]
Subject: Re: Can't delete a user from CTM:People

Could I be the licenses or permissions they belong to?  Try removing
their groups / permissions and try again.



On Tue, Mar 11, 2008 at 7:43 PM, Mary Dollus
<[EMAIL PROTECTED]> wrote:
> **
>
>
> Hi All,
>
>
>
> I'm trying to delete some users out of the CTM:People form however I 
> keep getting the error ARERR (382) The value(s) for this entry violate

> a unique index that has been identified for this form.  I ran logs but

> can't find what it's talking about...  I even tried adding a new 
> record and deleting it (which works).  The records I can't seem to 
> delete were restored from another server.
>
>
>
> Setting the status to Delete saved okay... it's just when I try to
delete it.
>
>
>
> I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group 
> Association" and there are no entries for the users.
>
>
>
> They do have entries in CTM:People, CTM:People Permission Groups, and
User.
> If I try to delete the user from any of these forms, I get the unique 
> index error... L
>
>
>
> Has anyone encountered this?   If so, is there a way to resolve it?  I
have
> over 7k records I need to dump and reload... but I have to delete them
first.
>
>
>
> Thanks!!!
>
> Mary Dollus
>
>
>
> ARS 7.0.01 patch 005
>
> SQL server 2005__Platinum Sponsor: www.rmsportal.com ARSlist: "Where 
> the Answers Are" html___

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