Fred,
So I assume that you are using an Escalation to change and push the records to the Staging form. Then you use another Escalation to send the email. I guess the only question is how you know that you have completed the first Escalation run. The only thing I can think of is to have a very large delta between the two Escalation times. Thanks for the help. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, March 17, 2008 10:46 AM To: [email protected] Subject: Re: Email Multiple Records I have done something similiar. What I do is to push into a single record on a staging form where I append the data to a field. At the end of the process I push from the staging form to the Messages. Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Monday, March 17, 2008 9:12 AM To: [email protected] Subject: Email Multiple Records I have a request to email multiple records once a day. Basically, I will be inactivating accounts and I need to send one email with a list of all affected accounts. The email will include name and location. I am wondering if anyone has ever done anything like this before. ARS 6.03 patch 16 WIN2003 SQL2K Thanks in advance for any suggestions. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
