I've been trying to figure this out for months now, though I only see the behavior when the Remedy client is running via Citrix. In my case, network drives work fine, but the drive mapped to the user's local hard disk (V: in my case) is where I see the parameter is incorrect message.
This is with WUT 7.0.1 p3 through p6. Performing the same operation from a 6.3 user tool in Citrix does not exhibit the same behavior (it works as expected). Sorry I don't have more to offer. Mike On 3/17/08, SUBSCRIBE arslist Melissa <[EMAIL PROTECTED]> wrote: > ** > We are trying to attach documents to the work info for an incident, but we > are getting "Parameter is Incorrect" error when the file is located in the > "My Documents" folder. In our environment, My Documents is mapped to a > network drive. I can attach from any other network drive. > > We are using Remedy User 7.01 patch 5. > > Has anyone seen this before? __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
