For web services, the following is true: "Use of webservices requires that all ARS/Mid-tier/Admin Tool components be at 7.0.1 patch 004 or above, or all be at 7.0.1 patch 003 or below."
This is documented in the 7.0.01 compatibility matrix and will probably make its way into the 7.1.00 soon as well for clarity. It's also in the documentation update for 7.1.00 found here: http://documents.bmc.com/supportu/documents/73/78/87378/87378.pdf So in your scenario of MT 7.1 with AR System 6.03 - correct, web services would not operate properly. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Tuesday, March 25, 2008 8:06 AM To: [email protected] Subject: Re: Mid-Tier 7.1 According to a rep at BMC, Web Services on MT 7.1 do NOT work against a 6.3 server. I have not had a chance to actually try thins. On Mon, Mar 24, 2008 at 5:09 PM, Easter, David <[EMAIL PROTECTED]> wrote: > ** > > Actually, the Mid-Tier can be upgraded independently from the AR > System server. This can be seen in the compatibility matrix at: > > http://www.bmc.com/support/bmcremedycomp/index.htm > > Moving to Mid-Tier 7.1 will provide some performance increases, but > you would not be able to use any new features of the Mid-Tier that > depend on the AR System server being 7.1.00 as well (e.g. pre-fetch). > In other words, AR System Mid-Tier 7.1.00 is supported on AR System > Server 6.3 (supporting only > 6.3 features), 7.0.01 (supporting only 7.0.01 features) and 7.1.00 > (all features). > > > > > -David J. Easter > Sr. Product Manager, Service Management Business Unit BMC Software, > Inc. > > The opinions, statements, and/or suggested courses of action expressed > in this E-mail do not necessarily reflect those of BMC Software, Inc. > My voluntary participation in this forum is not intended to convey a > role as a spokesperson, liaison or public relations representative for > BMC Software, Inc. > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Mike Ballinger > Sent: Monday, March 24, 2008 1:33 PM > To: [email protected] > Subject: Re: Mid-Tier 7.1 > > > ** > > > I think your mid-tier has to be the same version as your AR Server > > > > Mike Ballinger > > Programmer/Developer > > ARPC/DPD > > [EMAIL PROTECTED] > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Drake,Dave > Sent: Monday, March 24, 2008 10:46 AM > To: [email protected] > Subject: Mid-Tier 7.1 > > > > ** > > Hi all > Quick question > > We're currently on ARS 7.0.1 p002 (SQL2K be) and it'll be a bit before > we upgrade that to 7.1. Question is, can we go ahead and upgrade the > mid-tier to 7.1 and, if so, will that provide any benefit from a > performance perspective? Thanks!! > > Dave Drake - Remedy Administrator - Cerner Corporation > ________________________________ > > > CONFIDENTIALITY NOTICE This message and any included attachments are > from Cerner Corporation and are intended only for the addressee. The > information contained in this message is confidential and may > constitute inside or non-public information under international, > federal, or state securities laws. Unauthorized forwarding, printing, > copying, distribution, or use of such information is strictly > prohibited and may be unlawful. If you are not the addressee, please > promptly delete this message and notify the sender of the delivery > error by e-mail or you may call Cerner's corporate offices in Kansas City, Missouri, U.S.A at (+1) (816)221-1024. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html_____Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
