Hmmm I've only seen this on HP-UX myself I would contact support as I did to get a workaround or fix. on HP-UX we had to reconfigure the OS Kernel itself to the correct timezone but I don't believe Solaris has this restriction...
Stephen On Wed, Mar 26, 2008 at 9:34 AM, Grooms, Frederick W < [EMAIL PROTECTED]> wrote: > ** SUN Solaris 9 > > And since this is when consuming a service Mid-Tier does not apply. > > We are planning our 7.1.0 upgrade for late this summer so I am wondering > if this problem still happens in 7.1.0. > > A quick and dirty test is to create a form. Put a Date field, a DateTime > field, and a Time field on it. Create a webservice on that form. Create a > filter on the form that consumes the service sending Date to Date, DateTime > to DateTime, Time to Time, and Assigned To to Short Description (so you > don't end up in an endless loop). With the plugin log level set to 400 you > can see the XML in the arplugin log file on the server. > > Fred > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Stephen Earl > *Sent:* Wednesday, March 26, 2008 8:10 AM > *To:* [email protected] > *Subject:* Re: XML DateTime vs Time - different TZ offset > > Hi Fred, > > What OS is your AR Server? I've seen issues with HP-UX where webservices > publish the incorrect offset for DT fields... > > Stephen > > On Tue, Mar 25, 2008 at 4:03 PM, Grooms, Frederick W < > [EMAIL PROTECTED]> wrote: > > > Has anybody seen this... When consuming a web service that has both an > > XML DateTime field and an XML Time field, when Remedy generates the data > > it puts a different time zone offset on each of them. > > > > Here is an example. A Remedy filter is consuming a web service that has > > 4 elements (String, Date, DateTime, and Time). I put the same date > > (and/or time) in each field (String is just for comparison purposes). > > Remedy creates the XML (as seen in the Plugin Log file of: > > > > <ROOT xmlns="urn:Template" > > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > <String>03/25/2008 02:30:00 PM</String> > > <Date>2008-03-25</Date> > > <DateTime>2008-03-25T14:30:00-05:00</DateTime> > > <Time>14:30:00-06:00</Time> > > </ROOT> > > > > As you can see by the XML the DateTime field has a time zone offset of > > -5 hours while the Time field has an offset of -6. > > > > Date is a Remedy Date field (not DateTime showing only the Date) and > > Time is a Remedy Time field (not DateTime showing only the time). > > > > This is using ARS 6.3.0 patch 20 on Sun Solaris 9 with Oracle. > > > > Fred > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
