It's just the standard ARERR 90 and these menus pull back less than 20 records. After further testing, I believe it may be a firewall issue since another midtier server on the inside of the firewall works fine pulling from the same database server. Everything seems to work on the two midtier servers outside of the firewall except those search menus.
The menu does work from outside the firewall if accessing these same forms/menus via Remedy User. Since this database server is a new one that was just added to the existing firewall exception, my guess is it may not be entered properly. Does anyone know whether a midtier search-type menu attached to a character field uses an alternate port/process (other than the default port of 7777 or whatever is defined between the midtier and database)? I'm not sure why it would but it's real strange everything else appears to work except for those menus. Craig Carter Software Engineer, RSP ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Wednesday, March 26, 2008 8:00 AM To: [email protected] Subject: Re: RPC Bind Error (Search Menus Only) I was getting an error...I don't recall if it was an RPC error or not, took forever to figure out...it was only happening when there were ~> 2000 records returned. I opened a support ticket and they supposedly fixed it in 7.1 Patch 2, but I haven't tested to verify. Can you look at your mid-tier logs at the time you get the error and see if it generates an error, that will help me determine if it's the same problem or not ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter Sent: Wednesday, March 26, 2008 6:57 AM To: [email protected] Subject: Q: RPC Bind Error (Search Menus Only) ** Has anyone encountered a problem where you receive RPC Bind errors when opening a search menu attached to a character field but everything else works fine? When accessing forms, workflow, and data via the Midtier, everything works fine except for menus (search type) attached to character fields. It's also only doing this on one server and they work fine when accessed via Remedy User. I don't see any differences in the server configuration settings between this server and the other two running the same versions. ARS/Midtier V7.0.1 P5 SQL Server 2005 Craig Carter Software Engineer, RSP __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
