Hi Laurie !! We have created a totally new approach to a requester console in our Xtreme Console: Here is the link to our Xtreme Console/Dashboard integration. Xtreme Console http://www.BuoyantSolutions.net/Xtreme <blocked::http://www.buoyantsolutions.net/Xtreme> Login: Mary McDonald PW: us05gtst802unp Xtreme Dashboard - Same login/pw http://www.buoyantsolutions.net/xtreme/dashboard/ <blocked::http://www.buoyantsolutions.net/xtreme/dashboard/> BTW: This is running outside of the Mid-tier (Don't need MT) and we are using XML-Gateway to get/push data. This runs on any browser including a MAC and performance is awesome, as you can see !! Hope ya like it. Regards...Gidd
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Muhlethaler, Laurie Sent: Wednesday, April 02, 2008 9:01 AM To: arslist@ARSLIST.ORG Subject: Requester Console customization ** Listers ~ checking to see if anyone has customized the RQC to allow end users to submit issues on behalf of others. If so, any suggestions? Database: SQL Server 2005 O/S: Windows 2003 (server), R2 XP Professional (client), SP2 Apps: Action Request System 7.1 patch 1 Service Desk 7.0.3 patch 6 Laurie Muhlethaler Remedy Developer / Administrator First Republic Bank 415.364.4436 The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. This message cannot be guaranteed to be secure or error-free. First Republic Bank and its subsidiaries do not take responsibility for, or accept time-sensitive instructions sent by email including orders, funds transfer instructions or stop payments on checks. All instructions of this nature must be handled by direct communication, not email. We reserve the right to monitor and review the content of all email communications sent or received. Emails sent to or from this address may be stored in accordance with regulatory requirements. First Republic Bank is a Division of Merrill Lynch Bank & Trust Co., FSB __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"