Norm

We have thought of that too.  It seems that when someone gets the 1950,
he will continue to get it until he shuts down the client.  We have
tried to change the menu type before he shuts down and it has had no
affect.  I cannot say what happens if he changes it to Smart and shuts
down and reopens the client.

Dan

Dan Wangler,   Team Lead,  STARS Group
Phone: 214-567-8304; email: [EMAIL PROTECTED]
Client/Server Services, IT Opeations
Texas Instruments, Inc.
6500 Chase Oaks Blvd., MS 8401
Plano, Texas, 75023 
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Tuesday, April 08, 2008 9:51 AM
To: [email protected]
Subject: Re: Error 1950 Expanding Menus

OK...another thing--have you tried changing the menu display type to
*Smart Menus*? I seem to recall seeing this somewhere before and the
problem disappears when the menu type is changed to a Smart Menu...this
isn't a fix for the problem--more of a workaround--but it might be a
troubleshooting lead.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wangler, Dan
Sent: Tuesday, April 08, 2008 9:32 AM
To: [email protected]
Subject: Re: Error 1950 Expanding Menus

Norm

That is one of the first things we started looking at.  The memory in
use does not appreciable increase and the total amount if memory is
never approached in the ones I have looked at.

Dan

Dan Wangler,   Team Lead,  STARS Group
Phone: 214-567-8304; email: [EMAIL PROTECTED]
Client/Server Services, IT Opeations
Texas Instruments, Inc.
6500 Chase Oaks Blvd., MS 8401
Plano, Texas, 75023 
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Tuesday, April 08, 2008 9:06 AM
To: [email protected]
Subject: Re: Error 1950 Expanding Menus

Question for you--if you open the form with the menu in question, launch
task manager, note how much memory aruser.exe is consuming, then expand
the menu, does memory consumption spike markedly?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wangler, Dan
Sent: Tuesday, April 08, 2008 8:52 AM
To: [email protected]
Subject: Error 1950 Expanding Menus

** 

To all

 

Here is a complaint from one of my users:

 

   Error Loading Menu: (ARMENU 1950)

   Not enough storage is available to do this operation. Close some open
forms and try again.

   

   After I get this error message, I have to completely restart Remedy. 

   

   Version: 7.0.01

   

   The Remedy system appears to have problems with the "IT Services"
Site/Help Desk.

   

   This error message occurs after I assign a ticket to IT Services.
After I choose the Site/Help Desk, the IT Services Product takes 5
seconds to display. All other Help Desks are displayed within 1-2
seconds.

   

   Repeatable on a second client.

 

We are using AR 7.0.1 patch 3.  We have some customers using the 7.0,
7.0.1 and 7.0.1p3 clients.  All are receiving this error.  We are a
multinational company with approx 3500 client users.  We are seeing the
error at many locations including the US and Europe.  While this is not
a frequent occurrence, it is very frustrating to the ones who gets it.

 

The menu referenced above is a large menu, 5800+ entries in a search
menu. 

 

Has anyone see this error and did you find a resolution?

 

Thanks and regards

Dan

 

 

Dan Wangler,   Team Lead,  STARS Group

Phone: 214-567-8304; email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

Client/Server Services, IT Opeations

Texas Instruments, Inc.

6500 Chase Oaks Blvd., MS 8401

Plano, Texas, 75023 

 

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