Hi All,

We're currently running Remedy 6.3 Patch 21 with an Oracle 9i database
on AIX 5.2.0.0.

The disk space on our server is approaching a threshold level.  Our AIX
guys noticed that there are a number of files in the /tmp folder which
are named ARpen*, which are owned by the account our Remedy system uses.
These total close to a Gig between them.  They've asked if these can be
deleted.

I've looked at these.  They vary in size from under 1 K to over 23 Meg,
and have dates ranging from 2005 through last Monday.  For more than 90%
of these, the content is binary.  The remaining files seem to contain
lists of case numbers, statuses, work logs, or attachments.

Does any one have any idea what the purpose of these files is, what may
be responsible for creating them, and if they can safely be deleted?

Eric Cleereman

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