Exactly what I was hoping to find out.  We've got a weekly recycle on
the server, so going forward I'll have these purged as part of that.
 
Thank you Jo.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jo Pottinger
Sent: Wednesday, April 09, 2008 11:21 AM
To: [email protected]
Subject: Re: /tmp/ARpen*


** 
Hi Eric,

 

The ARPen* files are temporary files which are created by the server
when large queries are performed.

 

They will typically be cleaned up by the server once the query has
completed, but there are occasions, such as if the server crashes, when
they may become orphaned from the server process and be left lying
around.

 

As long as the files are old (i.e. not a query currently in progress)
there's no reason why you shouldn't delete them.

 

Cheers...Jo



--- On Wed, 9/4/08, Eric Cleereman (IT) <[EMAIL PROTECTED]>
wrote:


        From: Eric Cleereman (IT) <[EMAIL PROTECTED]>
        Subject: /tmp/ARpen*
        To: [email protected]
        Date: Wednesday, 9 April, 2008, 3:15 PM
        
        
        ** 

        Hi All, 

        We're currently running Remedy 6.3 Patch 21 with an Oracle 9i
database on AIX 5.2.0.0. 

        The disk space on our server is approaching a threshold level.
Our AIX guys noticed that there are a number of files in the /tmp folder
which are named ARpen*, which are owned by the account our Remedy system
uses.  These total close to a Gig between them.  They've asked if these
can be deleted.

        I've looked at these.  They vary in size from under 1 K to over
23 Meg, and have dates ranging from 2005 through last Monday.  For more
than 90% of these, the content is binary.  The remaining files seem to
contain lists of case numbers, statuses, work logs, or attachments.

        Does any one have any idea what the purpose of these files is,
what may be responsible for creating them, and if they can safely be
deleted?

        Eric Cleereman 

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