That is a good question. I will have to find out.
Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, April 15, 2008 9:51 AM To: arslist@ARSLIST.ORG Subject: Re: OT:Strange Error You say this is when logging into a different app (not Remedy) through Citrix? What happens if you log into Remedy (once) before trying any other app on that server? Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Tuesday, April 15, 2008 8:40 AM To: arslist@ARSLIST.ORG Subject: Re: OT:Strange Error Tony, Unfortunately that does not seem to be the case. We uninstalled and reinstalled the client on one server several and re-booted after each install. That did not resolve the issue. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: Tuesday, April 15, 2008 8:39 AM To: arslist@ARSLIST.ORG Subject: Re: OT:Strange Error I recall seeing something similar in our Citrix environment when a system wasn't rebooted after the install of Remedy User. Could the problem only be affecting those servers which haven't been rebooted? -- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Tuesday, April 15, 2008 7:35 AM To: arslist@ARSLIST.ORG Subject: OT:Strange Error This will be more for those of you in a Citrix environment. We are upgrading our client from 6.0.3 Patch 16 to 7.0.1 patch 5. We have several of our systems published through Citrix. Some of our users are receiving an error when logging into another system in Citrix. Here is the error: We have 120 servers in our Citrix farm. We have been using Citrix for at least 8 years. We have never had an issue until now. I am wondering if anyone has any idea as to what maybe happening. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
<<image001.gif>>