I'm not sure what the solution is, I contacted the dba, 5 min later she responded back that I should be ok now and I was able to start the service with no errors. So I don't know how to fix it in the future but I know it's a database problem :) Thanks for the reply
------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Abhijit Oak Sent: Friday, April 18, 2008 9:52 AM To: [email protected] Subject: Re: Fatal Error 823 ** Hello Dylan, Looking at the error 823 description you have sent down, I think this is not a Remedy Error. It is a database error being fired by SQL Server. You could try searching google by the text "SQL Server 21". This is the text mentioned in the bracket after the error. I am not a database expert so I dont know much of what happens at the database end in the background. But somewhere down, I am having a feeling that both error numbers are related somewhere or the other to increasing the database log size and data size (or probably table space, or whatever they call it). Please let me know once you get a solution for this. Thanks & Regards, ........................................................ Abhijit Oak Wipro Technologies Plot No.2, MIDC, Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune - 411057, India. Mobile: 0-9420696216. ........................................................ ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Friday, April 18, 2008 10:11 PM To: [email protected] Subject: Re: Fatal Error 823 ** Hi Abhijit, I contacted the dba about it and I'm waiting to hear back from her. I just hadn't seen the 823 error before and couldn't find anything about it. Thanks for the info though :) ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Abhijit Oak Sent: Friday, April 18, 2008 9:21 AM To: [email protected] Subject: Re: Fatal Error 823 ** Hello Dylan, I found the following description for the error 552 in the AR Error Messages guide from BMC. Hope it helps you out. But I could not find any description about 823. Failure during SQL operation to the database. An SQL database error occurred during an operation against the database. An associated error message contains the full text of the error message from the database. The error is often a message about running out of space in the database log or data area. You can correct this by increasing the size of the data area or by flushing or increasing the size of the log area. Thanks & Regards, Abhijit Oak ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Friday, April 18, 2008 9:38 PM To: [email protected] Subject: Fatal Error 823 ** Hi all, Has anyone run into Error 823? I was unable to do anything in the admin tool so I restarted the service on our dev box. It didn't come back up so I checked the error log and I see this about 20 times a second. Fri Apr 18 09:03:17 2008 Warning: Fatal error 823 occurred at Apr 18 2008 9:03AM (SQL Server 21) Fri Apr 18 09:03:17 2008 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Apr 18 09:03:17 2008 390600 : Failure during SQL operation to the database (ARERR 552) I haven't changed anything on the server program wise and I don't think the dba did anything with the database. ARS 6.3 Patch 23 on Windows 2003 MSSQL 2000 ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Direct: 949.509.4565 Fax: 949.509.7841 Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. 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