See http://rkm.bmc.com/rkm/viewdoc.jsp?doc=KM-000000012163
There's a filter (AR System Email Mailbox Configuration Check Duplicates) that disables SMTP mailboxes if they use the same mail server. Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brittain, Mark Sent: 22 April 2008 15:48 To: [email protected] Subject: New Mailbox issue Hi All, I have added a new UNIX user and mailbox and then added new incoming and outgoing mailboxes in the AR System Email Configuration form. So now I have Old_box_In Old_box_Out (default) New_Box_In New_Box_Out Send and receive emails are working fine. In and out boxes are associated with each other. The problem is if I enable New_Box_Out, the Old_Box_Out becomes disabled. The only difference other than the name is Old_Box_Out is Default Outgoing Mailbox. ARS 6.3 Patch 20 Oracle 9.2 SunOS 5.9 What am I missing? Thanks Mark This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

