The only issue I have seen where no pages are being displayed, not even the config page, was due to the jakarta (sp?) web plugin. I uninstalled Mid-Tier, TomCat and the Jakarts ASPI plugin from Add/ Remove programs. I then went into the IIS control panel and manually removed the entry for the Jakarta Web Services plugin. Right click, Remove (or Delete). Then reinstalled mid-tier and tomcat.
James Hamilton IT Manager The NPD Group, Inc. http://www.npd.com On Apr 21, 4:12 pm, "Bardsley, Michael" <[EMAIL PROTECTED]> wrote: > We are also using prefetch, which I like a lot now in MT 7.1, but we keep > seeing that memory grow to the max tomcat setting. We are on tomcat 5.5.17 > so an upgrade sounds like it is in order. Another tricky thing we have going > on here is that we have RKM 7.2 running on the same box. > > ________________________________ > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of strauss > Sent: Monday, April 21, 2008 2:18 PM > To: [EMAIL PROTECTED] > Subject: Re: Windows Server issue? > > ** > Server has 12 gb; mid-tier tomcat is set to 1536 - the 32-bit tomcat will not > run at all if you set it to 2048. Kinetic tomcat is default settings, I > believe. When I look at processes mid-tier tomcat is using 718,640 peak and > Kinetic tomcat is using 212,596 peak, and they are fluctuating since they are > being used. I don't recall seeing the mid-tier tomcat use much more that > 7##,### even when I am running a full persistent prefetch. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Centerhttp://itsm.unt.edu/ > > ________________________________ > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Bardsley, Michael > Sent: Monday, April 21, 2008 12:14 PM > To: [EMAIL PROTECTED] > Subject: Re: Windows Server issue? > > ** > Christopher, > > How much memory do you have on the server to allow yourself to set initial > and max to 1536? > > We have been wrestling with tomcat crashing some point after tomcat5.exe > reaches the max. > > Mike > > ________________________________ > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of strauss > Sent: Monday, April 21, 2008 12:41 PM > To: [EMAIL PROTECTED] > Subject: Re: Windows Server issue? > > ** > I found a working setup for R2 x64 last year, where I installed tomcat with > mid-tier 7.1 and then set the service to run under a domain account that was > added to the local power users group. I was already doing this on my non-R2 > development mid-tier server, so maybe I just lucked out when I replicated the > setup on the R2 production server. You would need to add that account to the > tomcat-users.xml file with a role of manager, too. Permissions to run > services appear to be tighter in R2, although the tomcat instance installed > in the Kinetic Apps directory - 5.5.20 - which all the Kinetic applications > are using, has never had any problem running under the LOCAL SYSTEM account's > default permissions. > > I also had problems with mid-tier 7.1.x installing tomcat in \Program > Files\ instead of the correct location \Program Files (x86)\ but you won't > see that unless you are on x64 - it is not an R2-specific problem, I don't > think. That still is not fixed in 7.1.00.002, which still installs tomcat > 5.5.17 but frequently refuses to run with it. BMC Support had me manually > install tomcat 5.5.26, which solved both the incorrect path for installation > and whatever was going wrong with the patch 2 mid-tier. I still run the > service under the domain user account with local power user permissions, and > open the ports in the firewall (8080 and 8443). With 7.1.00.002 you have to > be on java 1.5.0 - I installed 1.5.0_14 - and give it a nice chunk of memory > if you will be using the persistent cache (an absolute necessity with ITSM > 7). I have it set to 1536 initial and max and thread stack size 3000. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Centerhttp://itsm.unt.edu/ > > ________________________________ > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Richard Copits > Sent: Monday, April 21, 2008 10:54 AM > To: [EMAIL PROTECTED] > Subject: Windows Server issue? > > ** > Has anyone run into any problems/issues when installing MidTier or > Tomcat on a Windows 2003 R2 server? I've tried various combinations > of JDK and Tomcat but the Tomcat service starts and then stops right > away.... Thanks. > > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. 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