Chris: In the past, I've seen spam filtering cause organizations to not receive Remedy email alerts. It might be GroupWise itself or it may be some integrated security application (eg, Norton/Symantec). HTH, --Phil
----- Original Message ---- From: "Moore, Christopher Allen" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, April 24, 2008 6:14:05 AM Subject: One company not able to recieve emails ** Hey everyone- We support 27 different ‘companies’ (state agencies) and the users for one of them is not receiving any email notifications from Remedy. Emails are being sent without errors from our end- as far as we’re able to see they were successfully delivered. Other agencies are receiving emails. At this particular agency they don’t use Exchange, they use Groupwise. I have never heard of that until this morning- does anyone have any experience with it and know if it’s possible it could be the culprit? Thanks, Chris__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"