Matt,

Have you modified the Login.jsp or any of the Javascript for the
Mid-Tier? (Maybe you killed the "GOTO" URL parameter value somewhere
along the way?)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Tue, Apr 29, 2008 at 9:12 AM, Gayford, Matthew C. <[EMAIL PROTECTED]> wrote:
> **
>
>
>
> Thanks for the reply Craig. The strange thing about this is that if you
> login to the mid-tier first and then copy/paste the URL into the address
> field, it will take you directly to the entry in the form. If you are not
> logged in, you get taken to the login screen and then to the home page after
> logging in.
>
>
>
> The form is getting passed an eid, as below:
>
>
>
> https://<server>/arsys/servlet/ViewFormServlet?form=<form>&server=<server>&eid=<eid_number>
>
>
>
> -Matt
>
>
> Matthew C. Gayford
>  Technology Research & Development
>  Information Technology Systems Division
>  University of North Carolina Wilmington
>  (910) 962-7177
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
>  Sent: Tuesday, April 29, 2008 8:51 AM

<snip>

> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Gayford, Matthew C.
>  Sent: Monday, April 28, 2008 12:13 PM
>  To: arslist@ARSLIST.ORG
>  Subject: Re: ?*? Mid-Tier Redirect
>
>
>
> As always:
>
>
>
> ARS 7.0.01 patch 003
>
> MSSQL 2005
>
> ITSM 7
>
>
>
> Matthew C. Gayford
>  Technology Research & Development
>  Information Technology Systems Division
>  University of North Carolina Wilmington
>  (910) 962-7177
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Gayford, Matthew C.
>  Sent: Monday, April 28, 2008 2:12 PM
>  To: arslist@ARSLIST.ORG
>  Subject: ?*? Mid-Tier Redirect
>
>
>
> **
>
> Hi List,
>
>
>
> We're having a problem with direct URLs in e-mail. For instance, if one of
> our apps sends out a URL with a direct link to a form entry, the user will
> get bounced back to the login page (as they should) but after they login
> they are taken to the home page rather than the URL they had intended. Are
> there any workarounds for this that would allow them to continue on to the
> URL they clicked after login?
>
>
>
> Thanks,
>
>
>
> Matt
>
>
>
> Matthew C. Gayford
>  Technology Research & Development
>  Information Technology Systems Division
>  University of North Carolina Wilmington
>  (910) 962-7177

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