Now that I think of it, our webmaster had to change the login.jsp to match the company's look n' feel...I just restored the old login page and the direct URLs work fine. The other page does have the GOTO field in it, but something else must be missing. I'll dig around a bit.
Thanks! -Matt Matthew C. Gayford Technology Research & Development Information Technology Systems Division University of North Carolina Wilmington (910) 962-7177 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, April 29, 2008 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: ?*? Mid-Tier Redirect Matt, Have you modified the Login.jsp or any of the Javascript for the Mid-Tier? (Maybe you killed the "GOTO" URL parameter value somewhere along the way?) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Tue, Apr 29, 2008 at 9:12 AM, Gayford, Matthew C. <[EMAIL PROTECTED]> wrote: > ** > > > > Thanks for the reply Craig. The strange thing about this is that if you > login to the mid-tier first and then copy/paste the URL into the address > field, it will take you directly to the entry in the form. If you are not > logged in, you get taken to the login screen and then to the home page after > logging in. > > > > The form is getting passed an eid, as below: > > > > https://<server>/arsys/servlet/ViewFormServlet?form=<form>&server=<serve r>&eid=<eid_number> > > > > -Matt > > > Matthew C. Gayford > Technology Research & Development > Information Technology Systems Division > University of North Carolina Wilmington > (910) 962-7177 > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter > Sent: Tuesday, April 29, 2008 8:51 AM <snip> > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Gayford, Matthew C. > Sent: Monday, April 28, 2008 12:13 PM > To: arslist@ARSLIST.ORG > Subject: Re: ?*? Mid-Tier Redirect > > > > As always: > > > > ARS 7.0.01 patch 003 > > MSSQL 2005 > > ITSM 7 > > > > Matthew C. Gayford > Technology Research & Development > Information Technology Systems Division > University of North Carolina Wilmington > (910) 962-7177 > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Gayford, Matthew C. > Sent: Monday, April 28, 2008 2:12 PM > To: arslist@ARSLIST.ORG > Subject: ?*? Mid-Tier Redirect > > > > ** > > Hi List, > > > > We're having a problem with direct URLs in e-mail. For instance, if one of > our apps sends out a URL with a direct link to a form entry, the user will > get bounced back to the login page (as they should) but after they login > they are taken to the home page rather than the URL they had intended. Are > there any workarounds for this that would allow them to continue on to the > URL they clicked after login? > > > > Thanks, > > > > Matt > > > > Matthew C. Gayford > Technology Research & Development > Information Technology Systems Division > University of North Carolina Wilmington > (910) 962-7177 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
