Hi Axton, This is actually all https and the web site is anonymous access (standard IUSR account) so ServletExec "should" be available to any request. Wouldn't all requests to ServletExec come through using the standard https protocol?
Craig Carter -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, May 01, 2008 8:13 AM To: arslist@ARSLIST.ORG Subject: Re: Q: Underlying Specifics - Data Connection Also, anything that blocks an http request to servlet x will cause this error. I've seen this happen when an xss plugin on the web server disallowed certain requests. Axton Grams On Thu, May 1, 2008 at 9:33 AM, Garrison, Sean (Norcross) <[EMAIL PROTECTED]> wrote: > ** > > > > Is all this running on one server or do you have multiple "Servlet Exec" > servers or IIS Servers? Are you running anything like this: > > > > Web Server > A > Servlet Exec A > > Firewall -->Load Balancer------> Firewall > ------>Load Balander----> > > Web Server > B > Servlet Exec B > > > > If you do "Web Server A" could have a session to "Servlet Exec A" and then > magically switch to B in the middle of a transaction and cause this error to > occur. If I understand right this error has to do with the connectivity > between the "Web Server" and the "JSP Engine" whatever that might be (in > your case it is Servlet Exec). There may be a timeout setting on your web > server that is causing this issue to occur. If you connect directly to > "Servlet Exec" then you probably won't get this error. I am assuming you > are running Apache or IIS for you web server ... so it may be a timeout > setting on the connection between the web server and servlet exec. > > > > Hope that helps ... > > > > Thanks, > > > > Sean > > > > > > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter > Sent: Thursday, May 01, 2008 8:34 AM > To: arslist@ARSLIST.ORG > Subject: Q: Underlying Specifics - Data Connection > > > > ** > > > > We've been experiencing an intermittent connection error for the past couple > of years and it is something we really need to try to resolve. By > intermittent, the application works great for everyone most of the time but > occasionally, the following error pops up: > > > > "Unable to set up a data connection, which is preventing the application > from working correctly. (ARERR 9351)" > > > > We're behind some firewalls and this pops up in a browser session while > performing a save and/or performing a retrieval of information. Our midtier > is located a couple thousand miles away from our database server and the > midtier and database are set to use a specific port. Our assumption is that > at that moment, there is a brief connectivity problem that causes > this-especially since it appears more often at certain offsite locations > that at others. > > > > We have submitted a ticket to BMC since the error guide simply adds "An > internal error occurred during a back channel request from the browser to > the mid tier server." > > > > I'm basically looking for anyone who might have more information on what > underlying problem would cause this specific message? What kind of back > channel request? It is related to something specific that we could possible > code around? > > > > Any ideas are appreciated. I'll be turning on all of the logs and looking > for an answer but wanted to tap the combined expertise for possible > remedies... > > > > ARS 7.0.1 P5 > > Windows Server 2003 > > ServletExec 5 AS > > Java 1.5.0_15 > > SQL Server 2005 > > > > Craig Carter > > Software Engineer, RSP > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
