Oh, yeah, I remember now.  Those EXTERNAL calls are nice workflow, but a
pain to debug.  Sounds like you're on the right track as far as figuring
that out.  Good luck, unless someone rides to the rescue and just tells you
the answer.

Rick

On Wed, May 7, 2008 at 2:37 PM, Jase Brandon <[EMAIL PROTECTED]> wrote:

> ** Hi Rick,
> I checked that prior and no it didn''t, the qual is = EXTERNAL(
> $z1D_ExternalQualString$)", checked further and that field isn't even on the
> Overview Console
> so, I thought it would be set through workflow, I viewed all associated
> workflow with the form, and still nada.
> I am going to run a workflow log and see when z1d_ExternalQualString' is
> being set and by what workflow.
> Since this is straight out of the box, I presumed someone else may have
> seen this behavior.
> Any other ideas?
>
> Thanks Much,
>
> Jase
>
> On 5/7/08, Rick Cook <[EMAIL PROTECTED]> wrote:
>>
>> ** Jase, did the Qualification on the Overview Console (table field) shed
>> any light on this for you?
>>
>> Rick
>>
>> On Wed, May 7, 2008 at 2:11 PM, Jase Brandon <[EMAIL PROTECTED]>
>> wrote:
>>
>>> ** Hello All,
>>> 7.1 Patch 002 ARS
>>>
>>> Hopefully this is a simple answer and others have seen the same.
>>>
>>> Overview Console displays different Incidents than the Incident
>>> Management Console. We are beginning to use tasks, so I have directed all to
>>> look for Assigned work in the Overview Console.
>>>
>>> The issue is that some Incidents display in the Overview Console, but not
>>> all assigned to me in the Incident Mgmt Console.. I can't find anything
>>> different between incidents displayed in Overview and Incident.
>>> I checked and the 'Console View' on both consoles = "Console View/All My
>>> Groups/Show All", all Incidents in the Incident Mgmt. console are assigned
>>> to me, but only a few are displayed in the Overview Console.
>>>
>>> Is there a limitation to rows displayed on the Overview Console?
>>>
>>> Any insights greatly appreciated.
>>>
>>> Regards,
>>>
>>> Jase Brandon
>>>
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>>
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>
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