Hi, I have a doc that describes in detail how to add a new field to a notification. I thk I got it on the BMC support site. It is primarily for ITSP 4.0, but the ITSM 7 notification workflow originates from there, so it should be similiar. Lemme know of an email ID if you need it, since its =~ 1MB.
Rgds, Murtuza. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, May 14, 2008 1:15 AM To: [email protected] Subject: Question: SYS:Notification Messages I wanted to add another field (Change Type) to one of the out of the box Notifications, so I added the field to: SYS:Form Field Selection The field shows up in the pull down menu in SYS:Notification Messages - however, when the notification goes out it is just showing as #Change Type#. Any ideas why? Thanks! ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Visit our website at http://www.ubs.com This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
