Hi, We have two URLs: On URL #1, we click the URL link, this takes us to the login.jsp page, we log in, select the Incident Management console, then we click on the "Requester Console " and application opens. On URL #2 (that is on a different web page), we click the URL link, it takes us to the login.jsp, we log in, we select the Incident Management Console, we select the "Requester Console," and nothing happens. There had been a couple of instances where we had to delete the cookies to open the "Requester Console" on URL #1. What would cause this to work on web link and not the other. We spoke with the web team, and they said the permissions were fine.
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