The only method that I'm aware of doing this is via email.  If you have
HP Operations Center, there is a Remedy Smart Plug-In that provides
two-way communication.
 

Jim Nowak
Infrastructure Tools
OfficeMax Inc.
630-438-7365 w
630-414-0193 c
  

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wayne Keenan
Sent: Friday, May 16, 2008 7:41 AM
To: arslist@ARSLIST.ORG
Subject: Remedy ARS and HP System Insight Manager (SIM) integration


** Hi,

I want to create incidents in Remedy from HP SIM, and although my Remedy
integration exeperice is long and varied, I have little knowledge of HP
products.
Is anyone aware of the options involved for integrating Remedy and HP
System Insight Manager (SIM) integration.
I'm specifically after the integration points that SIM has to offer, and
the issues involved in mapping into Remedy incidents.


Regards
Wayne



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