That is how we are integrated into SIM, via email. Jason
On Fri, May 16, 2008 at 6:51 AM, Nowak, James <[EMAIL PROTECTED]> wrote: > ** The only method that I'm aware of doing this is via email. If you have > HP Operations Center, there is a Remedy Smart Plug-In that provides two-way > communication. > > > Jim Nowak > Infrastructure Tools > OfficeMax Inc. > 630-438-7365 w > 630-414-0193 c > > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Wayne Keenan > *Sent:* Friday, May 16, 2008 7:41 AM > *To:* [email protected] > *Subject:* Remedy ARS and HP System Insight Manager (SIM) integration > > ** Hi, > > I want to create incidents in Remedy from HP SIM, and although my Remedy > integration exeperice is long and varied, I have little knowledge of HP > products. > Is anyone aware of the options involved for integrating Remedy and HP > System Insight Manager (SIM) integration. > I'm specifically after the integration points that SIM has to offer, and > the issues involved in mapping into Remedy incidents. > > > Regards > Wayne > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
