I have not found documentation to explain the Estimated Resolution Date or the Requried resolution Date on an incident.
I see that the estimated resolution date pulls in the first service target's goal date, and that you can manually put in a required resolution date on creation but that's it. Any ideas? Thanks - Lisa ----- Lisa W [EMAIL PROTECTED] -- View this message in context: http://www.nabble.com/SLM---What-sets-the-Required-Resolution-Date--tp17521299p17521299.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
