Hi Ravi When you export a deployable application the Roles associated with it are exported as part of the definition file, so will be created on your new server during the import of the application.
Separating Roles from specific permission groups means that you do not need to have the same permission groups on all servers - you can map different groups to the Roles and application states. You can even map the Role to a computed group for complete flexibility. You can also include data in your application export, so importing the application will also import the data you selected which can be useful. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravi Sent: Monday, June 02, 2008 6:34 PM To: [email protected] Subject: Use of "Roles" in Deployable Application Hi: I am trying to build a deployable application for the first time so I can migrate the application between test, development and production remedy servers. I read through the docs couple of times and still can't seem to understand the usage of roles. I know users are part of one or more group(s). A role can have one group when in Test and another group when in Production. Is that all: All roles does is provide access to the application to different set of users based on the deployable application state? So do the groups and roles have to exist on the destination arserver before exporting an imported application from my test server to the development arserver? Also looks like the advantage of using deployable application instead of local application is that it can be licensesed and tracked. Is that the only reason why someone would use deployable? TIA Ravi ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
