LJ, David: Thank you for you responses. Two more questions. So if I have a field in one of the forms in appA with permissions for a group called groupA. I export this application to another server. 1. What happens if the destination server doesnot have this group called groupA? Does remedy automatically give access to groups which are defined in the role at the destination server? 2. Role definition only provides ability to provide access to one group for each state of the application. What if I want to give one group just "View and "Change" to another group?

Thank you.
Ravi
LJ Longwing wrote:
Nope...that's why I specified that role ID's are specific to their
application...so role id -1234 in AppA does not conflict with role id -1234
in AppB...in fact I have a number of apps on my servers that have the same
role id because I map them to the same group...
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Monday, June 02, 2008 2:54 PM
To: [email protected]
Subject: Re: Use of "Roles" in Deployable Application

LJ, David: thanks for your response. What if the role already exists in the
destination server? Wouldn't I run into the same issue.

For example:
Source Server has a deployable application (appA) and a role (roleA). Let'z say this roleA has a group called Testers. I export this application.

Destination server already has a different application (appB) and a role
(roleA). If I import the application here, wouldn't that mess up appB?

TIA
Ravi
LJ Longwing wrote:
Additionally, Role ID's are specific to the application...which means that a deployable application can be dropped onto a new server, and have the roles mapped to existing groups on the new server without breaking anything. If it's a local application then the permissions are tied to a group id...if the group id that the application uses is already in use on the destination server...you are screwed...I believe that this architecture was setup so that Company A could sell an application to Company B without regard for if the group ID's the application was built on are already in use on the destination server

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravi
Sent: Monday, June 02, 2008 11:34 AM
To: [email protected]
Subject: Use of "Roles" in Deployable Application

Hi: I am trying to build a deployable application for the first time so I can migrate the application between test, development and production remedy servers. I read through the docs couple of times and still can't seem to understand the usage of roles. I know users are part of one or more group(s). A role can have one group when in Test and another group when in Production. Is that all: All roles does is provide access to the application to different set of users based on the
deployable application state?
So do the groups and roles have to exist on the destination arserver before exporting an imported application from my test server to the development arserver?

Also looks like the advantage of using deployable application instead of local application is that it can be licensesed and tracked. Is that the only reason why someone would use deployable?

TIA
Ravi

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