ARS 7.0.1 patch4

Oracle 10g

HPUNIX

Server Group

 

Another put a new instance of Remedy into production. This environment
has two application servers behind a load balancer. All users are using
the virtual server name for the load balancer to log into Remedy. We are
also using Server Group technology in this environment. 

 

My big question is when developing workflow what server should be
referenced in the workflow, the virtual server name or the server name
of the server that is acting as the admin server? I am thinking it
should be the Virtual Server name. That way, if the Admin Server falls
over and the non-admin server becomes the admin server there will not be
a problem with workflow.

 

We have another environment that has one active and one passive
application server without a load balancer. We do have a Virtual Server
name and IP for this environment. When developing workflow I reference
the Virtual Server name as the server of record. We have been doing this
for years without a problem.

 

Thanks,

 

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

 


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