Thanks everyone, found it under Service Desk documentation and someone also emailed it. Steve.
Date: Fri, 6 Jun 2008 08:45:49 -0400From: [EMAIL PROTECTED]: Re: Document Required : BMC Service Desk: Problem Management 7.0To: [EMAIL PROTECTED] BMC Support Documentation section.-----Original Message-----From: Steven Iocco <[EMAIL PROTECTED]>To: [EMAIL PROTECTED]: Fri, 6 Jun 2008 7:36 amSubject: Document Required : BMC Service Desk: Problem Management 7.0 ** Hello listers! Can anyone point me to where I can download or send me the following documentation which I am told exists but have not stumbled across yet?Thanks in advance,Steve Iocco BMC Service Desk: Problem Management 7.0__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Stay informed, get connected and more with AOL on your phone. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"