Hi,
I just got some additional information from Doug Mueller.
Apparently, the Web Services of version 7.0 and earlier of the Mid-Tier,
it did not do a logout after each call. Consequently, you would have to
wait for a timeout on a FLOATING license.
In version 7.1 it does perform a logout, but there is an option to NOT
logout if you want to keep your license token between Web Service calls.
Best Regards - Misi, RRR AB, http://rrr.se
> Hi,
>
> My understanding is that the license should be released after the web
> service has been called.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia:
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> * RRR|Translator - Manage and automate your language translations.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> On the mid tier, if the user does not click the logout button, it will
>> hold
>> the license until the license timeout period.
>>
>>
>>
>> _____
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Mario Roberto Porto Fº
>> Sent: Monday, June 09, 2008 6:03 PM
>> To: [email protected]
>> Subject: Mid-Tier license usage for webservices !!!
>>
>>
>>
>> Hi everyone...
>>
>>
>>
>> I need to understand how mid-tier ( 5.1.2 or 7.x ) manages license with
>> webservices.
>>
>> For exemple. I have 100 users ( floating ) consuming remedy webservices
>> and
>> they need to
>>
>> change tickets. Will the Remedy Server hold the user licences waiting
>> the
>> time-out or
>>
>> the webservices performs the logout after send the response ?
>>
>>
>>
>> Thanks
>>
>>
>>
>> Mario Roberto
>>
>>
>>
>> __________ Information from ESET NOD32 Antivirus, version of virus
>> signature
>> database 3169 (20080609) __________
>>
>> The message was checked by ESET NOD32 Antivirus.
>>
>> http://www.eset.com
>>
>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>> html___
>>
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>>
>> --
>> This message was scanned by ESVA and is believed to be clean.
>>
>>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>
> --
> This message was scanned by ESVA and is believed to be clean.
>
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
