I suspect you are exactly right. In fact, you may have just given us ample reason to justify an upgrade of the mid-tier servers before our project go-live.
When is happy hour? :) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, June 10, 2008 11:49 AM To: [email protected] Subject: Re: Caught Exception Error (UNCLASSIFIED) William, Just a WAG, but maybe you are seeing something related to this bug? (Resolved in 7.1 patch 003 of the Mid-Tier) " SW00285864 BMC Remedy Mid Tier sporadically returned an error: A form definition has been changed, so unable to retrieve data, even though the form definition had not changed. " -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Tue, Jun 10, 2008 at 12:14 PM, William Rentfrow <[EMAIL PROTECTED]> wrote: > That all makes sense....except I am 100% sure nothing changed since > April on the forms. > > The only difference I know if is we turned off automatic re-caching 2 > days ago in preparation for some training going on and turned on cache > persistence...which shouldn't matter since we then flushed the cache. <snip> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow >> Sent: Tuesday, June 10, 2008 10:22 AM >> To: [email protected] >> Subject: Caught Exception Error >> >> ** >> In IM 7.03 using the web and going to... >> >> Application Admin > Custom Config > Foundation > People > People >> >> I do a search by user ID and get the following error: >> >> Caught exception :'t.LoadResultsList' is null or not an object >> >> This is our QA system. It is IDENTICAL to our DEV system and the DEV >> system does not throw this error. All of the AR Server and Mid-tier >> config settings are the same. I checked previous ARS list posts >> about > >> "Caught Exception" errors and none of them applied to this (checked >> duplicate fields, results list, etc etc). >> >> In fact, Migrator says our two copies of CTM:People on the servers >> are > >> the same as well. >> >> Vital stats of the system >> AR Server 7.1 patch 001 on Solaris >> IM 7.03 >> AR Mid-tier 7.1 patch 001 on Solaris (separate box) with IBM HTTP >> Server >> + Websphere. >> >> William Rentfrow, Principal Consultant [EMAIL PROTECTED] C >> 701-306-6157 O 952-432-0227 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
