Phil, You can also change the field "Remedy Notification Method" to "None" for the appropriate Notification events (like "SLA Resolution Escalation" for the Notification Type as "System Default" ) in the "NTE:CFG-Notification Events" form.
I have not tried "None" option but I have tried changing it to "Alert" \ "Email" and that works fine, so this way you can turn of ONLY the notification for that Notification Event, I believe. Thanks, VB -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, June 18, 2008 2:35 PM To: [email protected] Subject: Re: Stop SLM Emails on Dev? Disable them? On 6/18/08, Phil Murnane <[EMAIL PROTECTED]> wrote: > Folks: > When we clone a production server running SLM 7.1.0 patch 1 to our dev server, we go through a process where we disable the Email Engine, change all user records' Default Notify Mechanism to Alert, and delete any pending AR System Email Messages. All ITSM emails stop being generated except for some SLM notification. > Any suggestions about what we can do to stop all the SLM notifications? > Thanks, > --Phil > > > > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

