Phil,

You can also change the field "Remedy Notification Method" to "None" for the
appropriate Notification events (like "SLA Resolution Escalation" for the
Notification Type as "System Default" ) in the "NTE:CFG-Notification Events"
form.

I have not tried "None" option but I have tried changing it to "Alert" \
"Email" and that works fine, so this way you can turn of ONLY the
notification for that Notification Event, I believe.  

Thanks,
VB

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Wednesday, June 18, 2008 2:35 PM
To: [email protected]
Subject: Re: Stop SLM Emails on Dev?

Disable them?



On 6/18/08, Phil Murnane <[EMAIL PROTECTED]> wrote:
> Folks:
> When we clone a production server running SLM 7.1.0 patch 1 to our dev
server, we go through a process where we disable the Email Engine, change
all user records' Default Notify Mechanism to Alert, and delete any pending
AR System Email Messages.  All ITSM emails stop being generated except for
some SLM notification.
> Any suggestions about what we can do to stop all the SLM notifications?
> Thanks,
> --Phil
>
>
>
>
>
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