In previous versions of Remedy, if you wanted a Web service to be called via AL, you needed to create a form, build a filter that fires on Submit (or something like that) and have an AL do a push to that form, let the filter do what it needs to do, then have a second setfield action in the AL to retrieve the results from that web service. Now with Service option you define service as the action...you get input and output mappings, similar to an open window action...and define a filter somewhere that performs the web service on 'Service' action. When it's done it returns the results directly to the AL. It's a bit cleaner than the old method of having AL's perform web services
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, July 09, 2008 3:28 AM To: [email protected] Subject: Services in ARS 7.1.00 What's the use of the New Active link action "Service",It's avilable as an Execute On in Filters also,How can I make use of it,what's the best scenario to use it. I couldn't find any information regarding it in the Remedy Guides. Lann -- View this message in context: http://www.nabble.com/Services-in-ARS-7.1.00-tp18357624p18357624.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
