Hi Lann,
Use the Service action to execute an internal AR System service or an external web service. This action can trigger a filter that has an Execute On condition of "Service". The filter can obtain and return data without making changes to the database. Filter Execute On condition "Service"-- Executes when a Service active link action is performed. The filter accesses a request with the field values passed by the active link action and those retrieved from the database, if any, and returns output values to the calling request. Hope this helps... Regards, Sandeep Vyom Labs Pvt. Ltd. An ISO 20000 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web: www.vyomlabs.com <http://www.vyomlabs.com/> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, July 09, 2008 2:58 PM To: [email protected] Subject: Services in ARS 7.1.00 What's the use of the New Active link action "Service",It's avilable as an Execute On in Filters also,How can I make use of it,what's the best scenario to use it. I couldn't find any information regarding it in the Remedy Guides. Lann -- View this message in context: http://www.nabble.com/Services-in-ARS-7.1.00-tp18357624p18357624.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
