Some comments:

> to upgrade to v7.1.0 to take advantage of the Caching function. This
> will allow you to pre-cache in the servers memory the big forms that
> take considerable time to load in the browser which will considerably
> speed up their load times

Nothing is cached to memory; instead, the jsp pages are pre-compiled
prior to the first time they are fetched.

> As for the operating Systems you can install Mid-Tier on a 64-bit OS to
> take advantage of more RAM, but currently you cannot use a 64-bit JVM.
> The 64-bit OS will give you more of an advantage than a standard 32-bit.

A 32-bit jvm can only use 32-bit pointers, meaning that it can only
address memory up to 32-bits.  Sure the OS can recognize > 4gb, but a
32-bit process can not use more than it can address.

Axton Grams

On Wed, Jul 9, 2008 at 10:21 AM, Bilinski, John <[EMAIL PROTECTED]> wrote:
> Roseta,
>
> Although I cannot give you any test cases on speed comparisons between
> the Mid-Tier and the User Client because we have not begun load testing
> on our environment yet, I can give you some tips that I have picked up
> from different developers on making your Mid-Tier faster:
>
> It is recommended, that if you are to use the Mid--Tier for version 7.x
> to upgrade to v7.1.0 to take advantage of the Caching function. This
> will allow you to pre-cache in the servers memory the big forms that
> take considerable time to load in the browser which will considerably
> speed up their load times. Also for big forms (eg. HPD:Help Desk,
> CHG:Infrustructure Change etc..)It is also recommended to make some
> lighter views of them that exclude fields your customers may not use to
> speed up the load times...less fields less objects for the browser to
> load.
>
> As for the operating Systems you can install Mid-Tier on a 64-bit OS to
> take advantage of more RAM, but currently you cannot use a 64-bit JVM.
> The 64-bit OS will give you more of an advantage than a standard 32-bit.
>
> Hope this helps.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of roseta
> Sent: Wednesday, July 09, 2008 1:05 AM
> To: [email protected]
> Subject: using Web base (Mid tier ) or client
>
> Hi,
>
> We are using Remedy 7.0 with 500 Registered users.All of them already
> have client installed.
>
> Even some of them use VPN to connect to Remedy at office. I want to
> know did any one had any bad experience for having users to use web
> remedy instead of installing client.
>
> I have been told that by experience , it is better to use client not
> to use web base.
>
>
> Regards,
> Roseta
>
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