Why not change all your usernames in the User form to lower case and then just tell your users to use lower case when the log on to Remedy? We had that problem, too, until we did what I'm suggesting.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Wednesday, July 09, 2008 2:16 PM To: [email protected] Subject: Convert upper case to lower case at login ** Has anyone tweaked the Mid Tier login to convert the user name to all lower case? We have so many users with this problem. Why is the ID field case sensitive in the first place? Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com <http://www.Scholastic.com> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
