HI folks,

Believe it or not.  This is a documented bug for 7.0x.  I came by this back in 
June of 07.  The Values in the Change tool are opposite those in the Approval 
engine.  

If I remember correctly...
A change was made to the Risk level values just before product release and was 
not updated in the documentation.  The developers had found that the values 
that had been used either for change or approval did not allow for expansion of 
the Risk values.  So, they reversed the values in one portion of the tool and 
not the other.  

I'm searching for the documenation and SW# now and hope to have a more solid 
explanation/answer for you in about an hour.


Troy




--- On Fri, 7/11/08, cpbergie <[EMAIL PROTECTED]> wrote:

> From: cpbergie <[EMAIL PROTECTED]>
> Subject: Re: Risk Level inconsistency within Change Management 7.0.01 and 
> Approval Engine 7.0.01
> To: [email protected]
> Date: Friday, July 11, 2008, 10:39 AM
> I have just run across this problem.  Did you find a
> solution?
> 
> 
> 
> Melanie Snayer-2 wrote:
> > 
> > Hey there listeners
> > 
> > I have found that the Risk Levels within the Change
> Management Module
> > V7.0.01 and the Approval Engine V7.0.01 are
> inconsistent. In Change
> > Management the highest Risk Level is 5 and the lowest
> is 1 but in the
> > Approval Engine the highest Risk Level is 1 and the
> lowest is 5. This is
> > causing the approval mappings not to work as expected.
> > 
> > Has anyone come across this little bug? Any ideas as
> to how to get around
> > this?
> > 
> > Regards
> > Mel
> > 
> >
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