Were you able to find the SW# number?  i cant seem to find this issue in any
documentation, and have actually been told that its not a problem for other
people.



Troy Sasso wrote:
> 
> HI folks,
> 
> Believe it or not.  This is a documented bug for 7.0x.  I came by this
> back in June of 07.  The Values in the Change tool are opposite those in
> the Approval engine.  
> 
> If I remember correctly...
> A change was made to the Risk level values just before product release and
> was not updated in the documentation.  The developers had found that the
> values that had been used either for change or approval did not allow for
> expansion of the Risk values.  So, they reversed the values in one portion
> of the tool and not the other.  
> 
> I'm searching for the documenation and SW# now and hope to have a more
> solid explanation/answer for you in about an hour.
> 
> 
> Troy
> 
> 
> 
> 
> --- On Fri, 7/11/08, cpbergie <[EMAIL PROTECTED]> wrote:
> 
>> From: cpbergie <[EMAIL PROTECTED]>
>> Subject: Re: Risk Level inconsistency within Change Management 7.0.01 and
>> Approval Engine 7.0.01
>> To: [email protected]
>> Date: Friday, July 11, 2008, 10:39 AM
>> I have just run across this problem.  Did you find a
>> solution?
>> 
>> 
>> 
>> Melanie Snayer-2 wrote:
>> > 
>> > Hey there listeners
>> > 
>> > I have found that the Risk Levels within the Change
>> Management Module
>> > V7.0.01 and the Approval Engine V7.0.01 are
>> inconsistent. In Change
>> > Management the highest Risk Level is 5 and the lowest
>> is 1 but in the
>> > Approval Engine the highest Risk Level is 1 and the
>> lowest is 5. This is
>> > causing the approval mappings not to work as expected.
>> > 
>> > Has anyone come across this little bug? Any ideas as
>> to how to get around
>> > this?
>> > 
>> > Regards
>> > Mel
>> > 
>> >
>> _______________________________________________________________________________
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>> > 
>> > 
>> 
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> 
> 
>       
> 
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> 

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