Hello Listers, ARS 6.3 Patch 21 MS SQL Server 2000 MS Windows 2000
Am I missing something basic? I have been asked to forward the Call Log (Diary Field) along with a notification email as an attachment. The only way I can think of doing this is to 1. Use a RUN PROCESS runmacro.exe which runs a report to save the diary field to a text file. 2. Use a RUN PROCESS PERFORM-ACTION-ADD-ATTACHMENT <attachment fieldID> <Path>\<File.txt> 3. Use the Attachment field in the filter action that loads and sends a message from the AR System Email Messages form. It doesn't need to be in one filter. It just has to be transparent to the user and clean up after itself. RUN PROCESS PERFORM-ACTION-DELETE-ATTACHMENT and delete the <path>\<file.txt> Am I on the right path or do it follow the twisty path into the gnarled woods. go west Thanks, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
