Tadeu, We have something similar. We use "Log hours" to calculate how many "business hours" it took a technician to solve a problem.
Log hours = $PROCESS$ Application-Bus-Time2-Diff "$begin time$" "$TIMESTAMP$" "Holidays" "Workday" "Holidays" and "Workday" are defined in "Business Time Segment" entries with "Holidays" and "Workday" as the ID. This gives the value in seconds, so you have to divide by 3600 to get hours or 86400 to get days. One tricky feature is that to edit these entries after submission you have to check "Draft" then save to make the fields editable, then "Publish" and save. I don't know what happens if somebody tries to calculate Log hours during the time you are editing. We are at ARS 7.1. There are other ways of calculating business time that worked in previous versions. Good luck, Dwayne Martin James Madison University ---- Original message ---- >Date: Tue, 15 Jul 2008 16:42:58 -0300 >From: Tadeu Augusto Dutra Pinto <[EMAIL PROTECTED]> >Subject: Business Time >To: [email protected] > > ** > Hello Dwayne... > > Thanks for your reply... > > I have an application/form that when I create a > new record, my back-office operators have to close > this record in 5 days, for example... we have a > limit of days to leave this record open.... and > then, close it! > > What I would like to do is to disconsider Weekends > and Holidays for this case.... > > For example: > If a record has been opened on Wednesdey > (09/07/2008), It would be closed 5 days later > (disconsidering weekends and/or holidays), i.e., it > would be closed on next Wednesdey (16/07/2008).... > > > P.S.: We are not considering Hours of Work (such as > 8:00 - 17:00)... We consider full day, i.e., 24hs > per day. > > > Thanks-in-advance! > > Any tips will be appreciated! > > Thanks again > > > Tadeu Augusto Dutra Pinto > ----------------------------------------------------------------- > IT Web Services ATM > Cinq Technologies > http://www.cinq.com.br > [EMAIL PROTECTED] > Fone: 41 3018-2833 - Cinq > ----------------------------------------------------------------- > Confiabilidade, Inovação e Qualidade em T.I. > > __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
