OK I will try that but what about the password? How do you print Crystal
reports? Do you have this issue?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Wednesday, July 16, 2008 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
Maybe that generic ID needs to be in the ReportType form in the Run
Command field for Crystal (see below in Blue):
 

Crystal10URL=$CRTLOC$/arsreports/$RPTLOC$?init=$CRTVWR$&User0=CrystalID;
ARServer=$ARSERVER$;ARServerPort=$ARSERVERPORT$;ARAuthentication=$ARAUTH
ENTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUER
Y$

Did you give that a try?
I would probably backup this record though before you change it.
 


Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, July 16, 2008 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
Hi Peter,
 
Yes I did that. The report runs now it just is prompting me for this
generic id that the Crystal Admin setup. I am trying to see if there is
some way to pass along those credentials.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Wednesday, July 16, 2008 3:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
Actually I think you might be missing one thing.
Did you embed the Crystal report into a record in the Report form?
In that form you need to create an entry and give the report a Report
Name, Report Set Name  (I usually set this to the same as the Report
Name), Form Name (form that the crystal report retrieves data from),
Description (ditto with the Report name here too), set the Assignee
groups to Public (select from the list), and then attach the report file
(.rpt file) in the Report Definition File section.
 


Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, July 16, 2008 3:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
This is what I have in the Run Command. It was given to me my a BMC
engineer. Can I put the Crystal  login id and password in for one of
these variables?
 
Crystal10URL=$CRTLOC$/arsreports/$RPTLOC$?init=$CRTVWR$&User0=$USR$;ARSe
rver=$ARSERVER$;ARServerPort=$ARSERVERPORT$;ARAuthentication=$ARAUTHENTI
CATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY$

BORemoteAPPURL=$CRTXILOC$/arreports/$RPTLOC$?init=$CRTVWR$&User0=$USR$;A
RServer=$ARSERVER$;ARServerPort=$ARSERVERPORT$;ARAuthentication=$ARAUTHE
NTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY
$

BOCurrentMidtierURL=$CRTXILOC$/arsys/$RPTLOC$?init=$CRTVWR$&User0=$USR$;
ARServer=$ARSERVER$;ARServerPort=$ARSERVERPORT$;ARAuthentication=$ARAUTH
ENTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUER
Y$

BORemoteMidtierURL=$CRTXILOC$/arsys/$RPTLOC$?init=$CRTVWR$&User0=$USR$;A
RServer=$ARSERVER$;ARServerPort=$ARSERVERPORT$;ARAuthentication=$ARAUTHE
NTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY
$


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Wednesday, July 16, 2008 3:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
In your ReportType form for Report Type "Crystal" do you see the
following in the Run Command field?
 
Crystal10URL=|CRTLOC|/arreports/|RPTLOC|?init=|CRTVWR|&User0=|USR|;ARSer
ver=|ARSERVER|;ARServerPort=|ARSERVERPORT|;ARAuthentication=|ARAUTHENTIC
ATION|;ARReportLocale=|LOC|;ARVUIType=1&Password0=|PWD|&SF=|RPTQUERY|

(Note:  Replace the "|" character with the dollar sign character).
 
This should setup your connection to Crystal 10 URL to automatically log
in as the right user and authenticate you correctly.
 
When you setup the Open Window active link to open a window type
"Report" and if you specified the servername and formname you are
running the report from then in the qualilfication line you should be
able to select a field from the target form (I guess in this instance
'Instance ID') and enter the "=" sign and then select the field Instance
ID from the Current Form listing.
 
Basically if you set this in the qualification then you wont need to
prompt the user for this in Crystal:
 
'Instance ID' = |Instance ID|
 
Let me know if this helps.


Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, July 16, 2008 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
I don't think so. I am being prompted by Crystal and have to log on with
an account that was created for me in Crystal. As for the parameter
field no I don't want to be prompted. How do I get the report to run and
display info from the currently selected record?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz
Sent: Wednesday, July 16, 2008 2:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
Brian

the login prompt is from the ODBC source, you need to configure that
properly, generally you should be able to save the user name and
password for the ODBC connection, and Crystal will not prompt you.

Regarding the second bit, a parameter field is  supposed to  prompt you,
that is the whole idea of having a parameter field. If you don't want to
be prompted for the parameter field, remove it from the header.

hope this helps

 

shafqat

--- On Wed, 7/16/08, Benedetto Cantatore <[EMAIL PROTECTED]>
wrote:


        From: Benedetto Cantatore <[EMAIL PROTECTED]>
        Subject: Re: Integrating Crystal Enterprise 10 and MidTier
        To: arslist@ARSLIST.ORG
        Date: Wednesday, July 16, 2008, 6:55 PM
        
        
        ** 
        In my current setup I don't have a Crystal server, so I'm not
sure if this would work for you... but I'd try editing the ODBC driver
on the Crystal server (should be a system and not a user ODBC) and
modify it to contain, server, valid id/password.  Despite that it may
still prompt, but its worth a try I think.
         
        Ben Cantatore
        Remedy Manager
        (914) 457-6209
         
        Emerging Health IT
        3 Odell Plaza
        Yonkers, New York 10701
        
        
        >>> [EMAIL PROTECTED] 07/16/08 12:56 PM >>>
        
        ** 
        Ok I got this fixed. BMC gave me some new info to post into the
Run field in the Report Type form. Now that I can at least get the
report to run I am having a problem getting the results I need (sorry I
do not know Crystal at all). When the AL runs it is prompting for an ID
and password on the crystal server. Is there any way to prevent this?
How can I pass along those credentials?
         
        The other problem is getting the report to display the correct
info. I have a unique Instance ID field in my form. The report actually
contains two reports, header info and details (one to many tables). I
added the Instance ID field as a Parameter field in Crystal and I am
also being prompted for it. The report runs OK if I type in the user id,
password and instance id but I need to automate this.
         
        Can someone please steer me in the right direction.
         
        Thanks

________________________________

        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
        Sent: Tuesday, July 15, 2008 2:13 PM
        To: arslist@ARSLIST.ORG
        Subject: Re: Integrating Crystal Enterprise 10 and MidTier
        
        
        ** 
        >Exception while trying to find plugin "Report" in the server
"corpnyremedy" Throw Error - 9394 
        
        Do you have the report plugin listed in ar.conf/cfg for the
corpnyremedy server? 
        
        Plugin: reportplugin.dll/.so 
        
        You should also be able to bump up plugin logging and see if the
server is loading it. 
        
        */ARDBC   Plug-In Loaded: ARSYS.ARDBC.REPORT version 3 
        */        ARPluginSetProperties            undefined 
        */        ARPluginInitialization           defined 
        */        ARPluginTermination              defined 
        */        ARPluginCreateInstance           defined 
        */        ARPluginDeleteInstance           defined 
        */        ARPluginEvent                    undefined 
        */        ARDBCCreateEntry                 defined 
        */        ARDBCGetEntry                    defined 
        */        ARDBCSetEntry                    defined 
        */        ARDBCDeleteEntry                 defined 
        */        ARDBCGetEntryBLOB                undefined 
        */        ARDBCGetListEntryWithFields      defined 
        */        ARDBCGetEntryStatistics          undefined 
        */        ARDBCCommitTransaction           undefined 
        */        ARDBCRollbackTransaction         undefined 
        */        ARDBCGetListSchemas              undefined 
        
        
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