I've seen this with corrupt preference files. If you are in fact using a preference server, try removing entries which match your login id from AR System User Preferences.
-- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 "Garrison, Sean (Norcross)" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 07/18/2008 02:26 PM Please respond to [email protected] To [email protected] cc Subject Issue with latest windowsupdate and User tool? ** The only change I have made to my system is that I installed all of the latest bug fixes/patches from Windows Update to my system (including all of the optional stuff). After the upgrade was complete I did not notice anything wrong with Remedy. But now after I restarted my laptop the object list no longer shows up. This in turn causes the user tool to completely freeze. I have uninstalled and re-installed the user tool to no avail. I am using 7.0.1 patch 6. On a side not I am using a docking station. My laptop screen is acting as a second monitor (but the object list isn't showing on the second monitor either.) so that may be part of the problem too Additional Info: 1. No ? it doesn't show up behind the user tool or on another screen. The object list just simply doesn't show up. I don't see it anywhere. 2. Maybe it is a dual-monitor issue? I have disabled the other monitor and tried that. It doesn't seem to help. I tried both disbling manually and rebooting with the second monitor disabled. Next on the list is undocking my laptop and trying it ?. Anyone else have a similar issue or is it just me? It is probably just me ? but it doesn't hurt to ask. Thanks, Sean __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
