The user must have the alert tool installed and running to receive the
notification.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nadia Dolnikoff
Sent: Monday, July 21, 2008 8:43 AM
To: [email protected]
Subject: Remedy Alert Tool


** 
Hello, 

Does any one know how the Alert Tool work? 
I try to pop up a message window for some users in the alert tool but
the only thing that happens is that the alert I tried to sent appear in
the alerts list but does not pop up. 
Does any one use this tool? 


Best Regards,

Nadia Shaalo
Remedy Administrator
IBM Global Services Israel
tel:03-9165600 (ext:5600)
mobile:050-7374017
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