John, At this point I have gone down the small filter on the e-mail messages form, but today we are going to work with win admin and see if we can remove the fqdn (and the system will still work).
hbr On 7/23/08, john rosquist <[EMAIL PROTECTED]> wrote: > > ** I am interested in finding this out too. > > What does the web path in the server config say? Is this on windows? If so, > it is my understanding that it will use the fully qualified domain name of > the host here irrespective of your wishes. The only work around is to remove > the FQDN from the host. Otherwise, just add it to the mid-tier and bounce > it. > > John Rosquist > > ----- Original Message ---- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wednesday, July 23, 2008 5:25:09 PM > Subject: The incident e-mail notification has a miss-formed url, how can I > correct? > > ** > > Good afternoon, > > > > I am having a brain freeze and need a little guidance. I know we have > answered this before, but as I age I forget things. > > > > We are getting the following url in the notification e-mails < > http:\\itsm-dev-web:8080\arsys\home/servlet/ViewFormServlet?form=NTE%3aNotifier&server= > itsm-dev-app.inel.gov&eid=NTS000000005182> > > > > However for it to work it should read > <http:\\itsm-dev-web:8080\arsys\home/servlet/ViewFormServlet?form=NTE%3aNotifier&server=itsm-dev-app&eid=NTS000000005182> > (the inel.gov should not be part of the server name) > > > > How can I fix this? > > > > As always thanks, > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > LinkedIn <http://www.linkedin.com/> Profile = > http://www.linkedin.com/in/hbr4270 __Platinum Sponsor: > www.rmsportal.comARSlist: "Where the Answers Are" html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
