This is my first question to this list. My Remedy DEV skills are fairly basic, but I get along okay for our needs. I am running ARS 6.3 on a UNIX Solaris system (Oracle DB). I have a form that I wish to make "publically" available on our intranet... I am hoping to bypass the login screen in some fashion. In our environment, only support IT people are using our Remedy system and will know what to do at the login screen. I do have Guest access enabled. I have a form - nothing complex, some tables that pull in some data - that I hope to replace an old, ugly, manually-updated HTML page on our intranet. I have everything configured nicely except for the fact that as it's in Remedy, the direct access link will take you to a login screen that a significant number of users won't know what to do with. My first thought was that I could encode the direct access URL to pre-populate a username and let Guest access take care of the rest. This actually works nicely... for the first user who hits the link. The second person who hits that link gets a message advising that the username (encoded in the URL) is already in use. I could create a piece of java script that randomizes the username component of the direct access URL (have it populate the pc machine name or something), except I am hoping there's another/simpler/within-remedy solution. Basically, I want people to be able to click the link, bring up my form (which is mainly a dynamic info page, no records will be submitted from it) and get straight to the page without a login screen. Thoughts? Thanks in advance, Max Eisenberg ---------------------------------------- Max Eisenberg Time Inc. Manager, IT Service Desk +1 212 522 0182
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