Hi Max,

Are people just going to view the form or submit records too?

Is "readrestrict" an option available for you?

If yes, then probably you can have a custom JSP page and using Javabeans you 
can do  LDAP Authentication and then after successful authentication you  can 
re-direct them directly to your page. You can even pre-populate  certain fields 
from LDAP on form if you want to.
 
Here is how you can re-direct through read-restrict license in your custom JSP.
"http://midtierserver/arsys/servlet/ViewFormServlet?form=formname&server=servername&username=readrestrict&pwd=passwordhere&mode=Submit&F5
36870925=dataforfield536870925"


Thanks
Chintan
Learning Remedy


--- On Fri, 7/25/08, Max Eisenberg <[EMAIL PROTECTED]> wrote:
From: Max Eisenberg <[EMAIL PROTECTED]>
Subject: dynamic infopage built in remedy - how to bypass login page
To: [email protected]
Date: Friday, July 25, 2008, 1:03 PM

**


 
This is my first 
question to this list.
 
My Remedy DEV skills 
are fairly basic, but I get along okay for our needs.
 
I am running ARS 6.3 
on a UNIX Solaris system (Oracle DB).
 
I have a form that I 
wish to make "publically" available on our intranet... I am hoping to bypass 
the 
login screen in some fashion.
In our environment, 
only support IT people are using our Remedy system and will know what to do at 
the login screen.  I do have Guest access enabled.
 
I have a form - 
nothing complex, some tables that pull in some data - that I hope to replace an 
old, ugly, manually-updated HTML page on our intranet.  I have everything 
configured nicely except for the fact that as it's in Remedy, the direct access 
link will take you to a login screen that a significant number of users won't 
know what to do with.
 
My first thought was 
that I could encode the direct access URL to pre-populate a username and let 
Guest access take care of the rest.  This actually works nicely... for the 
first user who hits the link.  The second person who hits that link gets a 
message advising that the username (encoded in the URL) is already in 
use.
 
I could create a 
piece of java script that randomizes the username component of the direct 
access 
URL (have it populate the pc machine name or something), except I am hoping 
there's another/simpler/within-remedy solution.
 
Basically, I want 
people to be able to click the link, bring up my form (which is mainly a 
dynamic info page, no records will be submitted from it) and get straight 
to the page without a login screen.
 
Thoughts?
Thanks in 
advance,
 
Max 
Eisenberg
 
 
 
 

----------------------------------------
Max 
Eisenberg
Time 
Inc.
Manager, 
IT 
Service Desk
+1 212 522 
0182
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